Phoenix Diagnostic Center

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our app and website.

What personal information do we collect?

When visiting or using our blog, website, or app, you may be asked to provide your name, email address, phone number, location, or other details to help enhance your experience and enable specific services.

When do we collect information?

We collect information from you in the following scenarios: When you subscribe to a newsletter, fill out a form, or provide feedback on our products or services. Or when you use features of our app or website that require sharing your location data, phone number and address for booking a home collection service.

How do we use your information?

We may use the information we collect from you for the following purposes:

  • To personalize your experience: Deliver content and product offerings tailored to your interests.
  • To improve our website and app: Ensure we provide better service and user experience.
  • To enable location-based services for Phoenix Sales Team: Capture and use your location data to facilitate features like customer visits and follow ups. Your location allows us to confirm the visit location and help closure of visits at the earliest.
  • To respond to customer service requests: Offer efficient support based on your specific needs.
  • To send periodic updates: Notify you about orders, services, and other relevant updates via email, SMS, or WhatsApp.
  • To share promotional information: Inform you about new products, services, or offers through SMS, WhatsApp, and email communications.
  • To follow up after correspondence: Respond effectively after interactions via live chat, email, SMS, or phone inquiries.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Google's Advertising Principles

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • Double-Click Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

For Children

We do not specifically market to children under the age of 13 years old.

Newsletters - Free of SPAMs

To be in accordance with No Spam Principle, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information found on our website.

REDRESSAL OF GRIEVANCES

Complaints: In case of any complaint/grievance, the customer will have to inform the Company in writing. Customers can raise complaints/grievances in writing to #94 Thirumalai Nagar 3rd annex, ground floor, perungudi, Perungudi, Chennai, Tamil Nadu 600096 and Email us at: [Mail Id]. The Company Officials shall immediately take up the matter for redressal.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information found on our website.