At Phoenix Diagnostics Center, we strive to provide a seamless and timely delivery of your lab reports, scan results, and test findings. Below are the details of our report delivery policy.
1. Delivery Method
We provide test results exclusively through our secure online portal:
Online Portal Access: Patients can view and download their reports securely from our website using their registered login credentials.
2. Delivery Timeframes
The estimated time for test results to be available depends on the type of test conducted:
Routine Lab Tests: Within 24-48 hours
Specialized Blood Tests & Panels: 3-5 working days
3. Report Security & Privacy
Reports are accessible only to the patient through a secure login.
The portal ensures data confidentiality with encryption and password protection.
Patients must use their registered credentials to access their reports.
4. Incorrect or Delayed Reports
In case of any discrepancies or delays in report availability, please contact our customer support team at info@phoenixdiagnosticscenter.com within 48 hours of the expected delivery date.
5. Cancellation & Modifications
Once reports are processed and uploaded, cancellations are not possible.
If there is a need for corrections, patients must inform the center immediately with relevant details.
6. Contact Us
For any queries regarding report access, please reach out to us:
Website: www.phoenixdiagnosticscenter.com
Email: info@phoenixdiagnosticscenter.com
Phone: 9600014954
Phoenix Diagnostics Center is committed to delivering accurate and timely reports while maintaining the highest standards of patient confidentiality. Thank you for choosing us for your diagnostic needs.